What type of information do we collect?

Rock Solid Yoga (RYS) receives, collects and stores any information you enter on this website or provide us in any other way such as email. In addition, RYS may collect the Internet protocol (IP) address used to connect your computer or mobile device to the Internet; e-mail address; device and connection information, and purchase-related information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect this information?

When you enter comments into the blogs, subscribe to our newsletter, or use the contact form on this website, as part of the process, we collect personal information you give us such as your name and email address. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Your personal information will be used for the specific reasons stated above only.

 

Why do we collect this information?

We collect such information for the following purposes:

1. To provide the services requested as stated above;

2. To provide our Users with ongoing customer assistance and technical support;

3. To improve the quality of the website including it's content , the user interface (UI), and overall user experience (UX);

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

5. To comply with any applicable laws and regulations under GDPR and other legal frameworks.

 

How do we store, use, share and disclose personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide content and any related services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail, if available to us.

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How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

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It's important to note that third-party services offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Privacy Policy. At this time, this website does not utilize any third-party services. Should this change, the Privacy Policy will be updated as well as the cookie policies. This will require users to confirm their acceptance of the new cookies via the cookie banner.

This website uses the Wix Privacy Center to add a cookie banner to this site. This gives site visitors the opportunity to accept or decline non-essential cookies on this site. 

 

Wix uses cookies for important reasons, such as:

• To provide a great experience for our website visitors and customers.

• To identify our registered members (users who registered to this website).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure our platform is secure and safe to use. 

• To operate this website's functionality such as online shopping, if available.

 

Types of Cookies

 

In general, the cookies which are initially placed on this Wix website may be categorized as essential cookies.

 

This table contains the complete set of cookies that Wix places on this website.

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How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us using the contact form on this website and let us know. We will strive to confirm and process your request as soon as possible. This may take as little as a few hours or as long as a few days.

You will need to delete the cookies on all browsers and on all devices that you used to access this website. Only you have access to your devices and we cannot do that for you. You will need to refer to the instructions posted in the browser you use.

Privacy policy updates

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using the Contact Form on this website.